This privacy policy sets out how Remittell Money uses and protects any information that you give Remittell Money when you use this website.

Remittell Money is committed to ensuring that your privacy is protected. We ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

On 25th of May, the UK/EU's new data protection regulation, the GDPR, will enter into force. GDPR sets higher demands on how we as a company treat your personal information and give you better opportunities to influence our management.

What does it mean to me?

In short, GDPR means that you:

  • Have the right to get more detailed information about how we treat your personal data.
  • Able to, under certain conditions, request that your personal data be moved or we limit the treatment
  • Get stronger opportunities to access your personal data and, under certain conditions, get them corrected or deleted
  • Can approve or contradict certain treatments that we perform, for example for direct marketing

Remittell Money may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 4, 2018.


We may collect and process the following information about you:

  • Information that you provide us in the course of using the service, such as your name, address, email address, and telephone number. We may also collect certain sensitive information from you including your bank account number, credit or debit card number, date of birth and social security number.
  • To facilitate our Service, we request certain third party personal information from you such as your recipient's full name, physical address, email address, and phone number.
  • Information about your usage of the Service, including your transaction history, how you use the Service to send or receive money, and to whom you send money.
  • We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical information about our users browsing actions and patterns, and does not identify any individual.


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process you transactions
  • To verify your identity
  • To collect payment for your use of the Service
  • To provide you with information about our services
  • To send you marketing notices, service updates, and promotional offers
  • To send transaction alerts to you and/or the recipient of your remittance
  • To comply with applicable laws, regulations, and rules, such as those relating to "know-your-customer", anti-money laundering requirements and finance of terrorism.


We will not sell or rent the information we collect to third parties for their promotional purposes unless we receive your permission to do so. Nevertheless, we may share information about you (including non-public, non-personally identifiable information) with:

  • Third-party service providers under contract with Remittell Money that help us with our business operations, such as transaction processing, fraud prevention, email communications, live chat and marketing. These service providers are authorized to use your personal information only as necessary to provide these services to us.
  • In the event of the sale, acquisition or merger of some or all of our assets, your personal information might be a part of the transferred assets. We shall notify you in the event of such an occurrence by placing a notice on our website.
  • Law enforcement and government officials, but only in connection with a formal request, subpoena, court order, or similar legal procedure, as well as circumstances where we believe in good faith that disclosure is necessary to comply with the law, report suspected illegal activity, or investigate violations of our User Agreement.


You can access, modify or update your personal information submitted on our websites by logging in to your account and changing your preferences.


The security of your personal information is important to us. When you enter sensitive information (such as credit/debit card and banking/financial information) on our site, we encrypt the transmission of that information, so all information sent between your web browser and our website remains private and secure.


By using the Site you agree to our use of cookies on the Site. Cookies are small text files sent to your computer to identify your browser or to store information or settings in your browser. We use cookies to provide and improve the site, statistical purposes, provide custom / targeted marketing based on your use of the site, etc.

You can revoke your consent to cookies at any time by changing the settings in your browser and you can also delete any permanent cookies stored on your hard drive. However, if you choose to configure your browser so that it does not allow the use of cookies, it may mean that some services may not be used or that the site may not work properly in all respects.


Our websites contain links to other websites. Remittell Money is not responsible for the privacy practices or the content of these other websites. We encourage you to familiarize yourself with the privacy practices of these other sites prior to submitting your personal information to them.

Our websites include Social Media Features, such as the Facebook. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our websites. Your interactions with these Features are governed by the privacy policy of the company providing it.


If you have any questions about this Privacy Policy or the use of your Personal Data, please contact us by sending an email to the following address